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Contact Us

Have a question about Airalo eSIM plans, device compatibility, or the information on this site? We're here to help.

Important: AirliaeSIM is an informational resource. For account issues, billing, or technical support with your Airalo eSIM, please contact Airalo directly at airalo.com/help.

Send Us a Message

Contact Information

Address
14 High Street, Sheffield S1 2GH, United Kingdom
Phone
+44 114 496 0990
Email
[email protected]
Response Time
Within 2 business days
Hours
Monday–Friday, 9:00–17:00 GMT

Complaints & Escalations

If you have a complaint about information on this site:

  1. Email us at [email protected] with subject "Complaint: [brief description]"
  2. Include the specific page URL and the information you believe is inaccurate
  3. Provide a source or reference if available
  4. We will acknowledge within 1 business day and resolve within 5 business days

For Airalo account or billing complaints, contact Airalo directly — we cannot resolve those on their behalf.

→ Check the eSIM Selection Matrix